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Patient Coordinator Onboarding - Day 2


Content
  • Day 2 Learning Overview
  • Day 1 Review
  • Day 1 Review Assessment
  • Host Mentality
  • Host Mentality
  • QSI First Contact
  • QSI First Contact
  • QSIDental Web - Module 2 - First Contact
  • Patient Check-In
  • Patient Check-in Assessment
  • QSI First Contact Practice
  • Scheduling Templates
  • Scheduling Templates
  • Intro To Scheduling Templates
  • Phone
  • Phonedamentals Part 2
  • Phonedamentals - Part 2
  • Phones
  • Phonedamentals Part 3
  • Phonedamentals - Part 3
  • Confirmation Calls
  • Phone Standards Quiz
  • Phone Standards Assessment
  • Insurance and Billing
  • Insurance and Billing
  • Using RUDI
  • Insurance Shadow
  • Voicemail
  • Voicemail
  • Checking Voicemail
  • Insurance and Billing Round 2
  • Insurance and Billing
  • Insurance and Billing Assessment
  • Day 2 Wrap up
  • End Of Day
  • Day 2 - Daily Acknowledgement Form
Completion rules
  • All units must be completed